DESCRIPTION
All unread messages are highlighted and can be filtered out by clicking on the tab Unread.
How to mark the message as Unread?
Swipe the prospect to the left, and you will see Mark as Unread button
2. Click on “Mark as unread” button, and the message will be highlighted hence unread
How to mark a message as "Read"
Swipe the prospect to the left, and you will see Mark as Read button, click on it and and the message will be removed from the Unread list.
You're also able to mark the conversation as unread from the Conversation Box with the particular prospect.
1. Open a conversation with a Prospect
2. Click on the 3 dots button in the top right corner:
3, Select the “Mark as Unread” option from the list & this conversation will be removed from the Read filter.